When an Indian Babu beat Facebook CEO Zuckerberg by 'Jugaad'

A low-ranking official at India’s telecom regulator outsmarted Meta CEO Mark Zuckerberg by opting out of Facebook’s mass email campaign supporting Free Basics, which violated net neutrality principles. Ex-Facebook executive Sarah Wynn-Williams’s memoir reveals the strategy and its failure, while Meta dismisses the claims and attempts to block the book’s publication.